Ik citeer Gerry 'alles-wat-hij-zegt-is-recht-erop' McGovern :

As a knowledge manager, you should look to your manager for the broad strategic direction and you should look to yourself for the ability to manage your day. You must develop this crucial skill because, if you’re waiting to be told what to do, then your job is in serious danger of being automated or outsourced.

Let’s say you’re part of a web team and your day-to-day job involves turning print documents into PDFs and putting them up. That is a job that requires very little skill or thinking. That is a job that could just as easily be outsourced or offshored.

If you are a knowledge manager, on the other hand, you would stand back and ask the fundamental question: What is the task? The task is not to put stuff up on your website. The task is to effectively communicate with your readers. A knowledge manager would question whether print content is truly effective on the Web. A knowledge manager would explore what better ways there are to publish this content on the Web.

Lees meer op de website van Gerry McGovern : New Thinking